SERVICE COST FROM
£895$1375€1075

IFS Database Support

Our IFS Applications database support package delivers an Oracle database and environment management service that is tailor-made for IFS Applications customers.

We are IFS Partners and are recommended by IFS UK to their clients for Oracle support and consultancy services. We have specialist knowledge of IFS back-end Oracle databases, and understand what configuration options are recommended and supported by IFS. Our close relationship with IFS also enables us to liaise directly with them on your behalf.

IFS Database Support Package

IFS Oracle database support package - included services:

  • Direct liaison with your IFS Applications support staff and/or partners
  • Unlimited IFS development and test Oracle database refreshes
  • Immediate technical response to database issues
  • Database tuning assistance and advice
  • Database continual monitoring and manual daily checks
  • Oracle Database software patching and upgrades
  • Out-of-hours scheduled database maintenance
  • Capacity planning and trending reports
  • Initial comprehensive health check review, including delivery of detailed technical report
  • Dedicated account manager, and fully managed service
  • Service level agreement, guaranteeing service scope and response times

Oracle database support expertise
We are Oracle Database Specialized Partners, an endorsement by Oracle Corporation that illustrates our Oracle database support credentials.

IFS-specific database knowledge
Our Oracle database administrators are all experienced in supporting IFS back-end databases, and will apply their IFS-specific knowledge to your environment.

IFS Applications support
We also offer a Managed IFS Applications support service, which includes IFS Applications monitoring and IFS Applications release management. Please contact us for further details.

 

Oracle Support Solutions

Oracle support by expert UK databases administrators from just $642€453£400 per month