IFS Hosting Platform, Application and Recovery Coverage
Exact coverage depends on the IFS release and residency model. IFS-hosted IFS Cloud includes vendor-managed infrastructure responsibilities that are not replaced by a third-party hosting service. Pro DBA confirms whether the requirement concerns IFS Applications, an IFS Cloud remote deployment or technical support around an IFS-hosted service before proposing a design.
IFS Environment Coverage
- Customer-managed IFS Applications environments
- Supported IFS Cloud remote deployments
- Production, test and development environments
- Oracle Database where it remains customer-managed
- IFS middleware and application services
- Connected file, print and integration services
- Single-environment and multi-environment estates
Hosting and Network Services
- Pro DBA managed UK cloud platform
- Two UK data centre locations
- Scalable compute, memory and storage
- Secure administrative and user access
- Public, private and hybrid cloud support
- DNS, certificates, firewall and connectivity dependencies
- Migration from on-premises or another provider
Managed Operations
- 24/7 monitoring and alert assessment
- Incident, problem and change management
- Patch-cycle and vulnerability management
- Capacity and availability monitoring
- Service and log health review
- Service reporting and technical account management
- IFS and Oracle escalation support
Resilience and Data Protection
- Cross-data-centre replication where designed
- Managed database and infrastructure backups
- Restore planning and controlled testing
- High-availability and disaster recovery design
- Recovery procedures aligned to agreed RPO and RTO
- Failover and failback runbooks
- Application and integration validation after recovery




























