Can Pro DBA support our existing Oracle, SQL Server or IFS Applications environment?

Yes. Pro DBA provides specialist support and consultancy across Oracle, SQL Server and IFS Applications, working with organisations that need ongoing technical capability, help with a defined project or experienced input on a complex issue.

Can you work alongside our internal IT team?

Yes. Pro DBA can complement your existing IT, DBA or applications team, providing additional specialist capability, out-of-hours cover and support during periods of change without taking control away from your internal people.

Do you only provide ongoing managed services?

No. Alongside managed database and IFS Applications support, Pro DBA helps with upgrades, migrations, performance issues, recovery planning, cloud projects, IFS releases and other complex technical work.

Can you help when there is an urgent database or IFS issue?

Yes. Pro DBA provides urgent technical assistance for critical issues affecting Oracle, SQL Server and IFS Applications environments. Contact the team directly to discuss what is happening and the right next step.

How do we get started with Pro DBA?

Start by speaking to a specialist about your environment, current support arrangements and the challenge you need to solve. Pro DBA will then help identify the most suitable route, whether that is ongoing support, consultancy or project delivery.

UK-Leading Oracle, SQL Server & IFS Applications Support and Consultancy

Pro DBA combines deep Oracle, SQL Server and IFS Applications expertise with experienced change management and project delivery, helping organisations protect critical systems and manage upgrades, migrations and releases with confidence.

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"It's simple. I sleep better at night knowing PRO-DBA is watching my database."

Alex Ivkovic

Chief Information Officer, CDF Corporation

UK-Based Database & IFS Specialists

Explore Oracle, SQL Server & IFS Applications
Support Services

Specialist services

Core platforms

Based team

Oracle

Oracle Database Support and Consultancy for Complex Estates

Specialist Oracle support for day-to-day management, performance, resilience, upgrades, recovery planning and business-critical technical change.

Flexible Oracle DBA support that can work alongside your in-house team or take full responsibility for the entire environment, including monitoring, maintenance and critical issues.

In-House Team

Flexible Support

Explore Oracle Support

Direct access to an Oracle support team for critical incidents, including database recovery, performance problems, go-live support and complex error resolution, with no existing support contract required.

No Contract Required

Proactive Monitoring

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Design, test and manage Oracle backup and recovery plans that reduce data loss and help restore critical systems after failure or corruption.

RTO & RPO Planning

Backup Strategy Review

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Get hands-on Oracle expertise to design, test and maintain disaster recovery plans that protect applications from failure, data corruption and site loss.

High Availability Design

Oracle RAC & Data Guard

Explore Disaster Recovery

An experienced Oracle team identify and resolve the database, instance and SQL bottlenecks slowing down your Oracle applications, with practical fixes that improve performance.

SQL & PL/SQL Tuning

Health Checks

Explore Performance Tuning

Understand how your Oracle database estate, infrastructure and entitlements fit together before an audit, renewal, cloud move or architecture change. Pro DBA gives UK organisations evidence-led licence reviews and practical remediation options.

Usage Discovery

Oracle Licence Review

Explore Oracle Licensing

Build a secure, supportable Oracle database foundation with experienced UK specialists, covering prerequisites, software installation, patching, database creation, networking, backups and validation.

Patching & Networking

Oracle Software Setup

Explore Oracle Installation

An experienced team of DBAs plan and deliver your upgrades and migrations across cloud, platform and version changes, reducing risk and unnecessary downtime.

Cloud Migrations

Platform Migrations

Explore Upgrades & Migrations

Direct access to experienced WebLogic specialists for 24/7 support, health checks, patching, backup and recovery, and OAS-to-WebLogic migrations.

WebLogic & OAS

24/7 Cover

Explore WebLogic Support

Fully managed Oracle cloud hosting from UK data centres, with 24/7 monitoring, patch management, resilient replication and direct access to experienced DBAs.

24/7 DBA Cover

Replication

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Pro DBA team working together in the office

SQL Server

SQL Server Support and Consultancy for Critical Environments

Specialist SQL Server support for day-to-day management, performance, resilience, upgrades, recovery planning and business-critical technical change.

Flexible SQL Server DBA support for monitoring, maintenance, incident response and planned change, delivered as a fully managed service or alongside your in-house team.

In-House Team

Flexible Support

Explore SQL Server Support

Fast-response SQL Server help for outages, failed changes, database recovery, critical errors and performance issues, available without an existing support contract.

24/7 Response

No Contract Required

Get Emergency SQL Server Support

Upgrade SQL Server, move to new hardware or migrate to Azure, AWS or private cloud with a planned approach that protects availability, data and application performance.

Cloud Migrations

Azure, AWS & Private Cloud

Explore Upgrades & Migrations

Design and test SQL Server high-availability and disaster-recovery solutions that protect applications from system failure, site loss and data corruption.

Always On Availability Groups

Failover & Failback Testing

Explore Disaster Recovery

Find out why SQL Server is slow and fix the bottlenecks affecting users, applications and reporting, from poor queries and code to configuration and resource issues.

Query Store & Execution Plans

Index & Statistics Review

Explore Performance Tuning

Review, design, implement and test SQL Server backup and recovery plans that minimise data loss and help restore critical systems quickly after failure.

RTO & RPO Planning

Recovery Testing

Explore Backup & Recovery

Set up a new SQL Server environment properly from the start, with the right configuration, patching, maintenance jobs, database migration and documentation in place.

Server & Disk Setup

Patching & Updates

Explore SQL Server Installation

Fully managed SQL Server hosting, with proactive monitoring, patch management, security controls and resilient replication managed by an experienced DBA team.

24/7 DBA Cover

Proactive Monitoring

Explore Cloud Hosting

Pro DBA engineers reviewing a system together

IFS

IFS Applications Support for Business-Critical Operations

From IFS Cloud hosting and database support to applications, monitoring and release management, Pro DBA supports your IFS estate through day-to-day operations and major change.

Managed Oracle database support tailored to IFS Applications, covering daily monitoring, health checks, database refreshes, performance tuning, patching, upgrades and capacity planning.

IFS-Specific Oracle DBAs

SLA-Backed Response Times

Explore IFS Database Support

Plan and deploy IFS maintenance releases and patch packages as a one-off project or ongoing service, reducing disruption and resolving technical issues quickly.

Patch Package Deployment

IFS Technical Liaison

Explore Release Management

Technical support across the IFS Applications stack, including monitoring, system audits, housekeeping, maintenance-release deployment and WebLogic support.

Applications Monitoring

Health Checks & Audits

Explore Applications Support

Host IFS Applications on a fully managed UK cloud platform, with 24/7 support, proactive monitoring, patch-cycle management and resilient replication between UK data centres.

IFS Patch & Update Management

Proactive Monitoring

Explore Cloud Hosting

Certified technology partners

Why Choose Pro DBA?

No 3rd party hand-offs. No junior ticket queues. No disappearing after go-live.

Senior UK-Based Specialists

Work directly with experienced Oracle, SQL Server and IFS professionals who understand complex technical environments.

Oracle
SQL Server
IFS Applications
UK-Based

Direct Technical Access

Clients can reach the specialists responsible for investigating and resolving the issue, without unnecessary layers in between.

No Ticket Queues
Senior Engineers
Direct Access

Support Built Around Your Environment

Your environment, dependencies, risks and internal team are different. Support should reflect that.

Tailored Support
Environment-Aware
Bespoke SLAs

One Team for Support and Change

The team helping you maintain your environment can also support upgrades, migrations, releases and major technical projects.

Upgrades
Migrations
Major Projects

Start the conversation with the specialists who'll actually be supporting you.

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What our clients say

Trusted by Organisations Running Critical Database and IFS Environments

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“

It's simple. I sleep better at night knowing PRO-DBA is watching my database.

Alex Ivkovic

Chief Information Officer, CDF Corporation

10/10 for your consultant. His response time and knowledge has been right on point. I'm glad to have you guys on board, and brilliant timing!

IT Manager

Metals and Mining company

Pro DBA database specialists working together in the office

UK-Based Database & IFS Specialists

“

Thank you for sorting this out, fantastic – I’ve just had a very happy client on the phone to say thanks

IT Director

IT Services provider

You're worth your weight in gold!

IT Sponsor

Agronomy company

Get the Right Support Without a Complicated Handover

Understand your environment

Review platforms, risks, support gaps, dependencies and business-critical workloads.

Arrange an environment review

Stabilise the estate

Address immediate issues, confirm monitoring, review maintenance and validate backups or recovery arrangements.

Address immediate risks

Set up the support model

Agree escalation routes, SLAs, access, reporting, service scope and responsibilities.

Build your support plan

Escalation routes agreed

Access verified

SLAs Agreed

Mins

Typical response time

Monitor, maintain and improve

Deliver ongoing support while identifying performance, resilience, cost and upgrade opportunities.

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Performance reviewed

Monitoring active

Risks identified early

Monitoring and DBA support

Certified standards. Built into how we work.

Our Offices

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London, UK

To provide the best service, we operate by appointment only. Walk-ins are not available for sales or support.

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London Office

Pro DBA Ltd, 40 Creek Road, London, SE8 3FN

Monday - Sunday

Open 24 Hours

Email

salesteam@pro-dba.com

Telephone

+44 20 8166 5955

Edinburgh, UK

To provide the best service, we operate by appointment only. Walk-ins are not available for sales or support.

Edinburgh Office

Pro DBA Ltd, 14-16 Holyrood Road, Edinburgh, EH8 8AF

Monday - Sunday

Open 24 Hours

Email

salesteam@pro-dba.com

Telephone

+44 20 8166 5955

Insights

News & Insights from the Pro DBA Team

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Meet Pro DBA at IFS Unleashed 2026

We’re heading to IFS Unleashed 2026 as a Silver sponsor. The event takes place from 12 to 16 October at the Orlando World Center Marriott, and you’ll find our team at booth 37.

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3 Minute Read

IFS Middleware Support: Patching, Database Cloning and Maintenance from Pro DBA

Pro DBA’s IFS Middleware Support helps busy IT teams keep patch deployments, testing preparation and routine maintenance moving. We can deploy IFS patches, create database clones for testing and provide ongoing monitoring and maintenance, working alongside your team to cover the technical work you need handled.

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7 Minute Read

24/7 Oracle Database Support: What Pro DBA’s 30 Years of Experience Means for Your Business

Pro DBA brings 30 years of database experience to 24/7 Oracle support. Our UK team can handle monitoring, maintenance, incident response and recovery, either alongside your internal DBAs or as part of ongoing database management. The service starts with a clear scope, agreed responsibilities and a review of the environment you need supported.

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8 Minutes

SQL Server 2016 End of Life: Plan Your Upgrade Before the First Year of Extended Security Updates Ends in July 2027

SQL Server 2016 extended support has ended, and ESU Year 1 ends on 13 July 2027. From October 2026, that leaves around nine months to complete an upgrade before Year 2. Eligible organisations can continue ESU coverage through Years 2 and 3, until July 2029. Pro DBA can plan and carry out your upgrade, backed by 30 years of database experience and UK 24/7 support.

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10 Minutes

Frequently Asked Questions

Urgent Support

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Still Have a Question?

Bring in the Right Technical Expertise

Whether you are reviewing your current support, planning an Oracle, SQL Server or IFS Applications change, or dealing with an issue that needs attention now, speak directly with a UK-based Pro DBA specialist.

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