The existing infrastructure no longer met operational needs

A leading pharmaceutical company needed to move its IFS Apps10 databases and applications away from its existing infrastructure.

The migration covered multiple environments and had to be completed within fixed deadlines. Because the systems supported business-critical operations within a regulated industry, the transition needed to minimise downtime and avoid disruption.

New environments were built alongside the existing systems

Pro DBA began by assessing the existing infrastructure and mapping out each stage of the migration.

New environments were built in parallel, allowing the team to prepare and test the replacement systems without affecting live operations. Several test migrations were completed to uncover potential issues and resolve them before the final cutover.

The migration was completed within the fixed deadline

Once testing was complete, Pro DBA managed the final migration of the client’s IFS Apps10 databases and applications.

The migration was completed successfully within the agreed deadline, with no significant disruption to the company’s day-to-day operations.

Successful delivery led to ongoing support

Following the migration, Pro DBA continued to support the new environment, address post-migration requirements and optimise system performance.

The client’s satisfaction with the migration led to a further contract for ongoing IFS support and maintenance.

Get the Right Support Without a Complicated Handover

Understand your environment

Review platforms, risks, support gaps, dependencies and business-critical workloads.

Arrange an environment review

Stabilise the estate

Address immediate issues, confirm monitoring, review maintenance and validate backups or recovery arrangements.

Address immediate risks

Set up the support model

Agree escalation routes, SLAs, access, reporting, service scope and responsibilities.

Build your support plan
Escalation routes agreed
Access verified
SLAs Agreed
15
 Mins
Typical response time

Monitor, maintain and improve

Deliver ongoing support while identifying performance, resilience, cost and upgrade opportunities.

Get Support
Performance reviewed
Monitoring active
Risks identified early
24
/
7
Monitoring and DBA support

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