Sensitive financial data required a controlled delivery model

A payments services provider needed a reporting solution added to its existing SQL Server database. The solution would analyse highly sensitive customer data used to help fight financial crime.

The data owner required all development to be completed by security-vetted SQL Server professionals working from audited offices through a controlled network connection.

Security requirements were completed before development

Pro DBA consultants completed the required security checks. Auditors also visited Pro DBA’s offices, and specialist access devices were installed to create a secure connection to the data.

Pro DBA completed these pre-engagement checks and setup activities without charging the client.

Reporting was built around the analysts’ needs

The reporting solution was designed to identify trends and patterns within the data. Pro DBA’s SQL Server consultants worked with both the client and the data owner, incorporating several changes to the original specification during development.

After implementation, Pro DBA supported the solution through its bedding-in period. The finished product reduced the amount of manual analysis required from the client’s team.

Get the Right Support Without a Complicated Handover

Understand your environment

Review platforms, risks, support gaps, dependencies and business-critical workloads.

Arrange an environment review

Stabilise the estate

Address immediate issues, confirm monitoring, review maintenance and validate backups or recovery arrangements.

Address immediate risks

Set up the support model

Agree escalation routes, SLAs, access, reporting, service scope and responsibilities.

Build your support plan
Escalation routes agreed
Access verified
SLAs Agreed
15
 Mins
Typical response time

Monitor, maintain and improve

Deliver ongoing support while identifying performance, resilience, cost and upgrade opportunities.

Get Support
Performance reviewed
Monitoring active
Risks identified early
24
/
7
Monitoring and DBA support

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