What is included in an IFS Cloud upgrade?

Pro DBA can cover platform and sizing investigation, Oracle installation and patching, IFS Cloud software installation, the staged upgrade iterations, upgrade rehearsal, go-live and agreed post-go-live support. The final scope depends on your current IFS version, hosting arrangement and the responsibilities held by your team or another provider.

Can our existing IFS Apps environment keep running during the upgrade?

Yes. The new IFS Cloud environment can be built and tested while the existing IFS Apps 8, 9 or 10 estate remains operational. A planned cutover is still required for the final migration and go-live. The expected downtime and recovery plan are agreed during the planning stage.

Can Pro DBA support both on-premises and externally hosted IFS Cloud environments?

Yes. Pro DBA can deliver the technical upgrade whether the target environment will remain on-premises or be hosted externally. The platform, access arrangements, sizing requirements and responsibilities must be agreed before the build begins.

What does the platform and sizing investigation cover?

The investigation reviews the existing estate, the target hosting model and the platform capacity needed for the new IFS Cloud environment. Its purpose is to define the technical requirements before Oracle and IFS Cloud software is installed.

What is the iterative approach to an IFS Cloud upgrade?

The upgrade is completed through a staged process rather than moving straight to production. It normally includes Build and Validate, Iteration 1, any additional iterations required, an upgrade rehearsal and the final go-live.

Does the service include Oracle installation and patching?

Yes. Pro DBA can install and patch the Oracle software required for the target environment before installing the IFS Cloud software. The exact responsibility depends on the agreed upgrade scope and hosting arrangement.

Why is an upgrade rehearsal needed before go-live?

The rehearsal runs through the planned technical process before the production move. It gives the team a chance to check the sequence, timings, responsibilities and technical issues before the final cutover.

What support is available after the IFS Cloud upgrade?

Pro DBA can provide ongoing support after go-live, including monitoring, patching, backup management, security and performance optimisation. Support can also cover the availability, performance and stability of the agreed environments.

Can Pro DBA provide a fully managed IFS Cloud service after go-live?

Yes. A fully managed service can be agreed after the upgrade, with a dedicated pool of Pro DBA technicians supporting the environment. The final service boundary and responsibilities are defined around your hosting model and internal team.

IFS Cloud Upgrade Services

Move from IFS Apps 8, 9 or 10 to IFS Cloud with technical support covering platform sizing, software installation, upgrade iterations, go-live and ongoing management.

UK-based specialists

30 years in business

24/7 support available

Discuss Your IFS Cloud Upgrade

When to act

When an IFS Cloud Upgrade Needs Specialist Support

An IFS Cloud upgrade must coordinate the existing estate, target platform, Oracle software, IFS Cloud installation, repeated upgrade cycles and the final cutover.

Large problems rarely appear without warning

They build through recurring issues, unclear ownership and technical decisions that keep being delayed. Pro DBA helps you identify the cause, reduce the risk and take the right next step.

Existing Environments Must Stay Available

The current IFS Apps 8, 9 or 10 estate must continue serving users while the new environment is built and tested.

Platform Requirements Are Not Yet Clear

The team needs to define the hosting model, platform sizing and software requirements before the build begins.

Go-Live Cannot Be the First Full Run

Upgrade iterations and a rehearsal are needed to identify technical issues before the production cutover.

Technical Support Throughout Your IFS Cloud Upgrade

Whether your IFS environment will remain on-premises or be hosted externally, Pro DBA can deliver the technical upgrade while your existing IFS Apps environments continue running.

Speak to an IFS specialist

Certified standards. Built into how we work.

Service models

Support Built Around Your Upgrade

Technical Upgrade Delivery

Dedicated Technical Resource

Fully Managed IFS Cloud

Technical Upgrade Delivery

Use Pro DBA to deliver the platform sizing, Oracle installation, IFS Cloud installation, upgrade iterations, rehearsal and go-live.

Dedicated Technical Resource

A dedicated pool of Pro DBA technicians is available to complete the work and support your team throughout the upgrade.

Fully Managed IFS Cloud

Continue with a managed service after go-live, covering monitoring, patching, backups, security and performance optimisation.

PROVEN EXPERIENCE

30 years of keeping critical systems running

UK-based specialists, 24/7 support and decades of experience supporting business-critical database environments.

Talk to our team

UK-based

Support is delivered by permanent Pro DBA consultants based in the UK. Responsibility for client systems is never outsourced.

2 Locations

Our London and Edinburgh offices work as one team, supporting organisations across the UK and worldwide.

24/7 Support

Our consultants are available around the clock to monitor critical environments and respond when an issue cannot wait.

30 Years

Since 1996, organisations have trusted Pro DBA to manage, protect and improve the systems behind their operations.

Business outcomes

A Controlled Move to IFS Cloud

Plan and complete the technical upgrade without losing control of your existing environments or the work required after go-live.

Keep Existing Environments Running

Your existing IFS Apps 8, 9 or 10 environments can remain operational while the new IFS Cloud environment is prepared.

Rehearse Before Go-Live

Upgrade iterations and a full rehearsal allow the technical process to be tested before the production move.

Plan the Platform Properly

Platform and sizing requirements are investigated before installation and upgrade work begins.

Continue Support After Launch

The same technical team can continue supporting and managing the environment after the upgrade is complete.

Our process

How We Deliver an IFS Cloud Upgrade

Investigate and Size

We review the existing IFS estate, target hosting model and platform requirements for IFS Cloud.

Arrange an environment review

Build and Validate

Oracle and IFS Cloud software is installed, patched and validated in the new environment.

Address immediate risks

Iterate and Rehearse

We complete the required upgrade iterations before running a full upgrade rehearsal.

Build your support plan

Escalation routes agreed

Access verified

SLAs Agreed

Mins

Typical response time

Go Live and Support

We complete the production upgrade, check the new environment and provide ongoing support where required.

Get Support

Performance reviewed

Monitoring active

Risks identified early

Monitoring and DBA support

Technical coverage

IFS Cloud Upgrade Technical Coverage

The exact scope will depend on your current IFS version, target hosting model and internal responsibilities.

Speak to a Database Expert

Planning and Platform

Existing IFS Apps 8, 9 or 10 estate
On-premises hosting requirements
Externally hosted environments
Platform investigation
Environment sizing
Capacity requirements
Upgrade planning

Software Installation

Oracle software installation
Oracle software patching
IFS Cloud software installation
Build environment preparation
Software validation
Upgrade environment preparation
Installation issue resolution

Upgrade Delivery

Build and Validate
Iteration 1
Additional iterations where required
Upgrade rehearsal
Go-live preparation
Production go-live
Post-upgrade validation

Ongoing Managed Support

Application performance monitoring
Availability monitoring
Environment stability monitoring
Software patching
Backup management
Security management
Performance optimisation

What our clients say

Trusted by Organisations Running Critical Database and IFS Environments

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It's simple. I sleep better at night knowing PRO-DBA is watching my database.

Alex Ivkovic

Chief Information Officer, CDF Corporation

10/10 for your consultant. His response time and knowledge has been right on point. I'm glad to have you guys on board, and brilliant timing!

IT Manager

Metals and Mining company

Pro DBA database specialists working together in the office

UK-Based Database & IFS Specialists

“

Thank you for sorting this out, fantastic – I’ve just had a very happy client on the phone to say thanks

IT Director

IT Services provider

You're worth your weight in gold!

IT Sponsor

Agronomy company

IFS Cloud Upgrade FAQs

Urgent Support

Talk to customer support

Still Have a Question?

Bring in the Right IFS Specialists

Discuss your current environment, the risk you need to remove and the level of responsibility you want Pro DBA to take.

Speak to an expert

How can we help?

Tell us about your environment and the support you need. We’ll review your enquiry and make sure it reaches the right person.

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London Office

Address

Pro DBA Ltd, 40 Creek Road, London, SE8 3FN

Hours

Open 24 hours

Direct line

+44 20 8465 9100

Edinburgh Office

Address

Pro DBA Ltd, 14-16 Holyrood Rd, Edinburgh EH8 8AF

Hours

Open 24 hours

Direct line

+44 20 8166 5955

ISO 27001

ISO 9001

ISO 14001

Living Wage Employer

GCA

Cyber Essentials

All Systems Normal

Get in touch

How can we help?

Emergency Support

Have an urgent issue with your database or IFS environment? Call our support team.

Have a question about our services or a project? Send us an enquiry and we’ll connect you with the right specialist.

Email Us

Have a question? Email our team with your enquiry and we’ll get back to you.

IFS Cloud Upgrade Services

When an IFS Cloud Upgrade Needs Specialist Support

Technical Support Throughout Your IFS Cloud Upgrade

Certified standards. Built into how we work.

Support Built Around Your Upgrade

Technical Upgrade Delivery

Dedicated Technical Resource

Fully Managed IFS Cloud

30 years of keeping critical systems running

A Controlled Move to IFS Cloud

Keep Existing Environments Running

Rehearse Before Go-Live

Plan the Platform Properly

Continue Support After Launch

How We Deliver an IFS Cloud Upgrade

Investigate and Size

Build and Validate

Iterate and Rehearse

Go Live and Support

IFS Cloud Upgrade Technical Coverage

Planning and Platform

Software Installation

Upgrade Delivery

Ongoing Managed Support

Trusted by Organisations Running Critical Database and IFS Environments

IFS Cloud Upgrade FAQs

Bring in the Right IFS Specialists

How can we help?

London office

Head office