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Banking Services Company

Supporting banking services across SQL Server and Oracle

Pro DBA provides ongoing database support, project consultancy and audit assistance, helping the client operate its banking services while meeting FCA technology requirements.
2
Database platforms supported
3
Core areas covering support, projects and compliance
100%
Of auditor queries and requirements addressed

Certified technology partners

Work carried out
  • Provided ongoing SQL Server and Oracle Database support
  • Supplied consultants for additional project requirements
  • Installed SQL Server environments for new banking services
  • Helped meet FCA technology requirements
  • Produced database security reports
  • Supported third-party audits
  • Responded to auditor questions and requests
  • Reviewed both SQL Server and Oracle environments
Services & Tech Stack

Services

  • SQL Server support
  • Oracle Database support
  • Database consultancy
  • SQL Server installation
  • Database security reporting
  • FCA compliance support
  • Third-party audit support

Technology stack

  • Microsoft SQL Server
  • Oracle Database

Long-term support across two database platforms

Pro DBA has supported this banking and financial services client for many years, providing ongoing assistance across its Microsoft SQL Server and Oracle Database environments.

Alongside day-to-day support, the client can quickly access Pro DBA consultants when additional skills are needed for a project or technical requirement.

Preparing systems for new banking services

When the client was preparing to launch new banking services, Pro DBA’s SQL Server consultants completed the required database installations.

The work also included helping the client meet the technological requirements associated with Financial Conduct Authority compliance.

Supporting security audits and regulatory reviews

Pro DBA regularly produces database security reports for the client’s third-party auditors. These reports cover both the SQL Server and Oracle environments, giving auditors the technical information required to assess database security and controls.

Pro DBA also responds to auditor queries and helps the client address any additional requirements identified during the review process.

Get the Right Support Without a Complicated Handover

Understand your environment

Review platforms, risks, support gaps, dependencies and business-critical workloads.

Arrange an environment review

Stabilise the estate

Address immediate issues, confirm monitoring, review maintenance and validate backups or recovery arrangements.

Address immediate risks

Set up the support model

Agree escalation routes, SLAs, access, reporting, service scope and responsibilities.

Build your support plan
Escalation routes agreed
Access verified
SLAs Agreed
15
 Mins
Typical response time

Monitor, maintain and improve

Deliver ongoing support while identifying performance, resilience, cost and upgrade opportunities.

Get Support
Performance reviewed
Monitoring active
Risks identified early
24
/
7
Monitoring and DBA support

Certified standards. Built into how we work.

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