Performance issues were affecting critical trading databases

A City-based commodities trading company asked Pro DBA to urgently review performance problems across its critical Oracle environment.

An Oracle Certified Tuning Expert spent three days on-site, working methodically through the issues raised by the client.

Slow exports and expensive SQL were traced to their causes

A nightly Data Pump export had increased from under one hour to four hours. Pro DBA identified an unusual wait caused by an Oracle bug and applied a workaround.

AWR reports were also generated for peak trading periods to identify the SQL statements consuming the most resources. The findings and recommended changes were presented to the client, with the resulting adjustments improving performance.

Backup contention and intermittent hangs were addressed

The nightly RMAN backup was moved from the primary database to the standby, removing contention with critical end-of-day processing.

Intermittent hangs were traced to network latency affecting Data Guard in Maximum Availability mode. Pro DBA recommended Oracle Active Data Guard Far Sync to address the acknowledgement delays between the primary and standby systems.

Get the Right Support Without a Complicated Handover

Understand your environment

Review platforms, risks, support gaps, dependencies and business-critical workloads.

Arrange an environment review

Stabilise the estate

Address immediate issues, confirm monitoring, review maintenance and validate backups or recovery arrangements.

Address immediate risks

Set up the support model

Agree escalation routes, SLAs, access, reporting, service scope and responsibilities.

Build your support plan
Escalation routes agreed
Access verified
SLAs Agreed
15
 Mins
Typical response time

Monitor, maintain and improve

Deliver ongoing support while identifying performance, resilience, cost and upgrade opportunities.

Get Support
Performance reviewed
Monitoring active
Risks identified early
24
/
7
Monitoring and DBA support

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