Our client uses their customer’s highly sensitive data to help fight crime in the financial sector. A secure reporting solution was quickly needed, to be bolted onto the existing SQL Server database. The data owner stipulated that development must only be performed by thoroughly security vetted SQL Server professionals, working from security audited offices over a controlled network connection.
Due to the nature of the data, our consultants had to undergo stringent security checks. Pro DBA offices were also visited by auditors to verify their security, and specialist access devices were installed in our offices to provide highly secure access to the data. All of these pre-engagement steps were accommodated by Pro DBA for no charge to the client.
The reporting solution was required to identify and highlight data trends and patterns. Our SQL consultants worked closely with both our client and the data owners to deliver the solution, accommodating a number of changes to the original specifications along the way.
We delivered the solution and then supported it during the bedding-in phase, before dismantling and returning the remote access devices. Our client is delighted with the product, as it will save their analysts many days of manual analysis over the coming months and years.
"Our system seems to be operating well on the new virtual server. Many thanks for your support. I have let our managers know we have received excellent service from you"Business Analyst, Pharmaceuticals company
"Pro DBA's service has always been excellent!"IT Manager, UK University
"I'm really impressed with the Pro DBA team, response times are amazing and very much appreciated"IT Manager, UK Public Sector organisation
"Can I thank all your guys for their help this week? They have worked tirelessly to get these releases into the system"IT Director, Automotive company
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"Can you personally thank the Oracle team for me? We really do appreciate their expertise and advice"Service Desk, IT Services provider
"I just wanted to thank Pro DBA on our behalf. They’ve cracked our indexing problem resulting in a huge increase in performance. Well done, and thanks again."IT Manager, Global Environmental Services provider
"I just wanted to pass on my thanks to Pro DBA for the support they give us. The team are fantastic to work with and are making us far more proactive"Head of IT, Corporate Law firm
"I just wanted to say that during my near 13 years here, it has been a pleasure dealing with all at Pro DBA. The support, guidance and willingness to help has always been at the highest level"IT Manager, Global Telecoms company
"What a great display on your skills!"IT Director, Healthcare products company
"Your consultant is a legend!"Head of IT, Investment Services company
"I would like to thank Pro DBA for the professional work in setting up the databases. We would recommend your services and we are looking to using your company [more] in the future. We look forward to working with you again."Senior Systems Engineer, Pharmaceuticals company
"I had an urgent issue with one of my customers. I called the office directly and spoke with your consultant, who was extremely helpful and responded straight away. I wanted to highlight this to you as a positive first experience of using your services by myself and my customer"Account Manager, Global ERP vendor
"We are very happy with the service you are providing"IT Director, Healthcare products company
"I really appreciate all the time and effort taken to make my visit and the upgrade operation from pre-upgrade tasks, during upgrade tasks, post upgrade tasks and upgrade performance issues pleasurable"IT Manager, Sovereign wealth fund
"You're worth your weight in gold!"IT Sponsor, Agronomy company
"We continue to be incredibly impressed by the Pro DBA service. We often hold you up to other suppliers of what good should feel like"IT Director, Agronomy company
"Your out-of-hours DBA support is first class"IT Manager, Derivatives Broker
Thank you again for your help with the CRM SQL migration. I got really good feedback about how much you helped. I was really impressed by how you did not take any nonsense and gave the best solutions for the migration and supportability. It’s obvious you’re knowledgeable and passionate about your work and it has been a pleasure to have you as part of the project team.Project Manager, Global Telecoms company
"10/10 for your consultant. His response time and knowledge has been right on point. I'm glad to have you guys on board, and brilliant timing!"IT Manager, Metals and Mining company
"Many thanks for your help. Excellent, much appreciated!"Head of IT Services, UK College
"Have to say a big thanks to your teams for the support and works they have been providing. Both client and us are very pleased"Senior Services Consultant, IT Services company
"Thank you to you and your team for the fantastic job you have done in supporting us over the last week - it is much appreciated"Director, NHS Trust
"Pro DBA are great!"Chief Software Officer, Telecoms company
"Quick note, I’m always impressed with your service. Thanks again for everything you do."CEO, London-based ISP
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