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SQL Emergency Help

Call us any time, night or day (weekends too), and you’ll get a quick response from our skilled SQL team. There is no need to have a current support contract.

During UK office hours, call us on 020 8465 9100 (+44 20 8465 9100 from outside UK).
Outside of UK office hours, call us on 020 8166 5955 (+44 20 8166 5955 from outside UK).

SQL Server emergency support

Services we can offer at very short notice include but are not limited to the following.

Database restores and data recovery

We are highly experienced in all database recovery scenarios. If anyone can get your database online again, we can. We will log onto your server remotely, assess the status and then bring your database back. Our approach is to get you up and running as soon as possible, while safeguarding your data.

Go Live Assistance

We can provide the skilled resource needed to get your database working, even outside office hours.

Issue Resolution

Whether you’re experiencing mysterious locks or spurious SQL Server error messages, our consultants can resolve your SQL issue quickly and safely. We only employ highly experienced Microsoft SQL Server professionals, who will have seen and resolved similar issues before. We’re happy to tackle your database crashes, database tuning or application errors at very short notice.

"We continue to be incredibly impressed by the Pro DBA service. We often hold you up to other suppliers of what good should feel like"

IT Director, Agronomy company

"Thank you for sorting this out, fantastic – I’ve just had a very happy client on the phone to say thanks"

IT Director, IT Services provider

"Our system seems to be operating well on the new virtual server. Many thanks for your support. I have let our managers know we have received excellent service from you"

Business Analyst, Pharmaceuticals company

"Can I thank all your guys for their help this week? They have worked tirelessly to get these releases into the system"

IT Director, Automotive company

"Quick note, I’m always impressed with your service. Thanks again for everything you do."

CEO, London-based ISP

"I just wanted to thank Pro DBA on our behalf. They’ve cracked our indexing problem resulting in a huge increase in performance. Well done, and thanks again."

IT Manager, Global Environmental Services provider

"Can you personally thank the Oracle team for me? We really do appreciate their expertise and advice"

Service Desk, IT Services provider

"10/10 for your consultant. His response time and knowledge has been right on point. I'm glad to have you guys on board, and brilliant timing!"

IT Manager, Metals and Mining company

"I just wanted to say that during my near 13 years here, it has been a pleasure dealing with all at Pro DBA. The support, guidance and willingness to help has always been at the highest level"

IT Manager, Global Telecoms company

"I really appreciate all the time and effort taken to make my visit and the upgrade operation from pre-upgrade tasks, during upgrade tasks, post upgrade tasks and upgrade performance issues pleasurable"

IT Manager, Sovereign wealth fund

"I just wanted to pass on my thanks to Pro DBA for the support they give us. The team are fantastic to work with and are making us far more proactive"

Head of IT, Corporate Law firm

"Thank you to you and your team for the fantastic job you have done in supporting us over the last week - it is much appreciated"

Director, NHS Trust

"I would like to thank Pro DBA for the professional work in setting up the databases. We would recommend your services and we are looking to using your company [more] in the future. We look forward to working with you again."

Senior Systems Engineer, Pharmaceuticals company

"I had an urgent issue with one of my customers. I called the office directly and spoke with your consultant, who was extremely helpful and responded straight away. I wanted to highlight this to you as a positive first experience of using your services by myself and my customer"

Account Manager, Global ERP vendor

"Your out-of-hours DBA support is first class"

IT Manager, Derivatives Broker

"What a great display on your skills!"

IT Director, Healthcare products company

"I'm really impressed with the Pro DBA team, response times are amazing and very much appreciated"

IT Manager, UK Public Sector organisation

Thank you again for your help with the CRM SQL migration. I got really good feedback about how much you helped. I was really impressed by how you did not take any nonsense and gave the best solutions for the migration and supportability. It’s obvious you’re knowledgeable and passionate about your work and it has been a pleasure to have you as part of the project team.

Project Manager, Global Telecoms company

"Have to say a big thanks to your teams for the support and works they have been providing. Both client and us are very pleased"

Senior Services Consultant, IT Services company

"Many thanks for your help. Excellent, much appreciated!"

Head of IT Services, UK College

"Your consultant is a legend!"

Head of IT, Investment Services company

"Pro DBA are great!"

Chief Software Officer, Telecoms company

"Pro DBA's service has always been excellent!"

IT Manager, UK University

"You're worth your weight in gold!"

IT Sponsor, Agronomy company

"We are very happy with the service you are providing"

IT Director, Healthcare products company