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IFS Database Support

Our IFS Applications database support packages deliver Oracle database management that is tailor-made for IFS Applications customers.

We are IFS Partners, and come recommended by IFS UK. We have specialist IFS knowledge, and understand what configuration options are recommended and supported by IFS. Our close relationship with IFS also enables us to liaise directly with them on your behalf.

Pro DBA – IFS Applications experts

IFS Oracle database support packages – typically included services:

  • Direct access to our Oracle DBAs for your IFS Applications support staff and/or partners
  • Unlimited IFS development and test Oracle database refreshes
  • Immediate technical response to database issues
  • Database tuning assistance and advice
  • Database continual monitoring and manual daily checks
  • Oracle Database software patching and upgrades
  • Out-of-hours scheduled database maintenance
  • Capacity planning and service reporting
  • Initial comprehensive health check review, including delivery of detailed technical report
  • Dedicated account manager, and fully managed service
  • Service level agreement, guaranteeing service scope and response times

Oracle database support expertise

We are Oracle Database Specialized Partners, an endorsement by Oracle Corporation that illustrates our Oracle database support credentials.

IFS-specific database knowledge

Our Oracle database administrators are all experienced in supporting IFS back-end databases, and will apply their IFS-specific knowledge to your environment.

IFS customers

We have far more IFS customers than any other UK consultancy. We support IFS clients in the Agronomy, Defence, Electronics, Engineering and Construction, Food and Drink, Logistics, Manufacturing, Services and Utilities sectors, amongst others. Client references are available – please just ask.

IFS Support fast-track

We have direct access to resources within IFS Support, to help quickly resolve IFS-specific issues.

IFS Applications support

We also offer a Managed IFS Applications support service, which includes IFS Applications monitoring and IFS Applications release management. Please contact us for further details.

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IT Director, Healthcare products company

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Chief Software Officer, Telecoms company

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IT Director, Healthcare products company

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Business Analyst, Pharmaceuticals company

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Director, NHS Trust

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IT Manager, UK Public Sector organisation

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IT Manager, Global Telecoms company

Thank you again for your help with the CRM SQL migration. I got really good feedback about how much you helped. I was really impressed by how you did not take any nonsense and gave the best solutions for the migration and supportability. It’s obvious you’re knowledgeable and passionate about your work and it has been a pleasure to have you as part of the project team.

Project Manager, Global Telecoms company

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IT Director, Automotive company

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IT Director, IT Services provider

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IT Director, Agronomy company

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Senior Services Consultant, IT Services company

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IT Manager, Sovereign wealth fund