Explore Cloud Services
Cloud Hosting @ProDBA
We are very excited to launch our Pro DBA Cloud Hosting Services and add this to our catalogue of existing remote support for:
- IFS Applications
- DBA Support Services for Oracle
- DBA Support for Microsoft SQL
Immediate, direct access to experienced DBAs 24×7.
With Pro DBA cloud we offer a fully managed platform, scalable, monitored and with maximum availability and security at datacentres located in the UK. Our services are delivered by our expert Oracle and Microsoft Certified Professionals.
- With Pro DBA cloud we offer 24/7 support, patch cycle management, proactive monitoring, and alerting for maximum platform availability
- Incident management, change management, and ongoing vulnerability management.
- Replication between the two UK data centres to guarantee service resilience and data availability
- Support provided by our permanent consultants based in the UK
- Fast technical response times guaranteed by our binding SLAs
- When you reach out for support, you get to talk with real people – you don’t get a ticket
- As with our database support service, at Pro DBA you get the best of both worlds – high quality support at very affordable rates.
Our regular customer surveys tell us our clients are delighted with our service quality and would recommend us to others.
Frequently Asked Questions
We believe in prevention rather than cure. Our proactive and continual monitoring regime ensures that outages are extremely rare.
We will use whatever remote access technology is available at your site. Our clients typically use Point-to-Site VPN (Virtual Private Networks) clients, Site-to-Site VPNs, SSL (Secure Sockets Layer) VPNs, SSH (Secure Shell) and Password Token technologies to ensure that we can access client servers securely, reliably and quickly.
Our team is ready to take your call. Your call will be immediately passed to an appropriate database support consultant. We guarantee a technical response within 15 minutes. In practice you will receive an immediate technical response if you call us.
All maintenance tasks are performed at times that suit you. We perform out-of-hours work as required. We are a 24/7 business.
We support all SQL Server and Oracle versions. We understand that some clients run older unsupported versions due to application support constraints, and are happy to support these older versions. We perform upgrades and patches on agreement with the client.
Yes. All our database support consultants are trained in a range of database recovery scenarios, and our fast recovery service is included in the price.
All our consultants are based in the UK, within our Edinburgh and Greenwich support centres. When issues with UK-based clients' systems cannot be resolved remotely, we will travel to the client site to fix the problem.
Yes. All our packages are flexible to meet clients' individual needs.
All maintenance tasks performed are fully documented, and this documentation is available on request. Details of all maintenance tasks performed is also included in our periodic reports.
Yes. We can rebadge our services, or can pay a one-off commission/referral bounty to you.
By default we invoice monthly, one month in arrears. Alternative payment terms are available on request.
Yes we provide the same level of support to SQL server in the cloud as SQL on prem. However SQL PAAS support is limited.
Yes we can migrate SQL server from on-prem to our cloud hosting free of charge. We can also provide a quote for migrating SQL from on-prem to third party cloud hosting environments.
